Opinion
Your AI Assistant Should Say “I Don’t Know” More Often
The most trustworthy expert is the one who admits the limits of what they know. AI products should be designed, and rewarded, to do the same.

The most trustworthy expert is the one who admits the limits of what they know. AI products should be designed, and rewarded, to do the same.

Benchmarks and debates about machine intelligence miss the question that decides whether AI helps you: how often does it get your task right, and can you tell when it has not?